FAQs

All

Facilities

Is the pool heated?

The pool is heated all year round for your comfort.

What facilities do you have?

The Arc Resort has 3 x BBQs, large outdoor kitchen adjacent to pool and bbqs. There is a sauna and spa in every unit. You can fish from your jetty. There are 5 seating areas also. Easy walking distance to Jupiters Casino, Pacific Fair, shops and public transport.

How close are you to Broadbeach?

It is about a 7 minute walk.

Can I book theme park tickets at reception?

Yes our friendly staff at reception can help you booking theme park tickets.

Do you have after hours check ins?

Yes, the managers live on-site. For any checkins after 9.00pm a key will be left in a security box, prior arrangement is necessary.

Can I get a late check out?

Yes if arranged in advance and there are no check ins that day. Luggage can be left for a later pick up.

When do I pay a deposit?

At time of booking, balance is due on arrival.

Is there car parking at the facility?

Yes, there is undercover parking and also parking in a secure area inside the compound.

Do you have internet facilities?

Yes all units have internet access, ask reception for more information.

How often are the apartments serviced?

Every 7 days for long stays.

Where can I buy my groceries?

There are 3 supermarkets all within a 7 minute walk.

Is all linen provided?

Yes, all freshly cleaned linen is supplied.

Are the units fully self contained?

Yes all units are fully self contained, they include a kitchen and laundry.

Is there much traffic noise?

No we are situated in a street with no through traffic, so there is very little traffic noise, it is very quiet and peaceful.